FAQ

Quick answers about sizing, delivery, returns and the pieces themselves. Anything else: email cuwora67@gmail.com.

Questions and answers

How do the sizes fit?

Tees have a classic fit. Size up one or two for an oversized look. Hoodies have a relaxed fit and are true to size.

How long does delivery take?

Every piece is made to order, usually in 2 to 5 business days, then delivery takes 3 to 10 business days in the EU.

Where do you deliver and what does it cost?

We deliver to all 27 EU countries. Delivery costs €4.95 and is free on orders from €85.

Can I get a free replacement if I choose the wrong size?

Wrong size? Request one free size replacement per original item within 30 days of delivery. Keep the original. We cover the replacement and delivery for the same design and colour in a different size.

Use our contact form or email cuwora67@gmail.com with your order details, item and preferred size. This extra service does not limit your statutory rights.

Can I get a refund without returning the item?

Changed your mind? Tell us within 14 days of receiving your goods. For items from one order delivered separately, the period starts when the last item arrives. You may also withdraw before delivery. You do not need to give a reason or wait for our approval.

We review the order details and waive the physical return. Keep the item. Refunds are made without undue delay and within 14 days of your withdrawal notice, using the original payment method unless you agree otherwise. For withdrawal from the whole order, we also refund standard outbound delivery.

Send a clear withdrawal notice through our contact form or to cuwora67@gmail.com. We will not wait for a return parcel. Your statutory rights remain unchanged.

What if my order arrives damaged or misprinted?

For a misprint, damage, the wrong item or another fault, contact cuwora67@gmail.com with your order details and photos if possible. We will arrange an appropriate remedy at no cost to you. You do not need to send the item back.

Your statutory rights are separate from our free size replacement service and are not limited to 30 days.

What are the tees and hoodies made of?

Tees are heavy cotton jersey, 180 g/m². Hoodies are 80% cotton and 20% polyester, 280 g/m².

Why is everything made to order?

Each piece is made after you order it. Production usually takes 2 to 5 business days.

Which payment methods can I use?

You can pay with the methods shown at checkout.

How do I contact you?

Use our contact form or email cuwora67@gmail.com. For an order, include the order number if available and the email used at checkout so we can find it.